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  • Winter Storm Resources & Recovery Update

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    February 19, 2021

    Thank you to everyone for continuing to adjust energy consumption. While most homes have now been restored with power, our communities need to continue focusing on water conservation and maintenance repairs. Conservation is still key in helping systems stabilize.

    Winter Storm Emergency Contractors

    GAACC and our business community partners have come together to provide emergency contractor resources for everyone in our business and residential communities. Please note that we are updating these resources on a regular basis.

    These lists consist of local contractors who specialize in plumbing, fire protection, HVAC and utility repairs. They are available now to serve the community for freeze related repairs.

    You can find their websites, primary contacts, phone numbers, types of work and if they serve residential or commercial buildings. Please contact them directly.

    Plumbing & Repair Services Needed!

    Our communities are experiencing emergency issues with broken pipes, leakages and flooding which is expected to increase in the coming days. 

    If you are able to providing plumbing and/or repair services, please complete this form! We will help connect you to those who need assistance.

    Translation Volunteers Needed!

    If you know anyone that can assist with translating basic public announcements into Asian languages, please complete this form to be connected.

    A big THANK YOU to the volunteers who have already signed up!

    Taste of Koko

    Fundraiser to buy meals for local hospitals
    Donate and learn more here!
    Almost $90,000 raised so far for hospitals, EMS, warming centers, & the public while supporting local Austin restaurants!

    Chowbus Austin

    A big THANK YOU to Chowbus Austin and all the restaurants who have been serving our communities with free hot meals! 
    Download the Chowbus app  
    What is the status of utilities and infrastructure?

    Austin Water

    Austin Energy Texas Gas Service Roadways - Watch out for icy conditions tonight
    General Resources
    No Power & Cold Weather Resource Guide from Council Member Casar: Click here

    Medical or Life-Threatening Emergency Line | Dial 911

    Emergency Shelter Infoline | 512-305-4233

    List of Warm Shelters | Call ahead to check for availability and bring a change of clothing, toiletries, blankets, bed mats, dry food, water, other necessities if planning to use or stay at a church shelter.

    Food Access | Dial 211

    Emergency Transport to Warm Shelter:
      1) American Red Cross | 512-928-4271 
      2) Transport for Seniors (Leander Police Department) | 512-528-2800 
      3) Via Austin 311 OR Online | Submit request online
    What comes next?

    We'll have a clearer picture of the damage and what is needed for recovery on Monday, and we'll continue to provide resources on next steps as we receive them.

    A huge thank you to all of our partners and community members for coming together this week. We have a long road ahead of us, but we know we can rely on each other to help get there.