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  • Austin Energy Usage Alert: How Can Businesses Help

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    February 16, 2021

    We hope you all are staying safe and finding warmth as our community is faced with yet another challenge in our daily lives. Let's continue to look out for each other and help where we can.

    We know there is a role for the business community to play in reducing demand as we work through a state-wide and regional energy emergency. We are here to help by providing you the most current information we have.

    That’s why the business community is working together so there is a coordinated effort to provide timely updates, specific ways you can help, and resources for additional information.

    What is going on right now?

    We have to reduce energy demand in order to maintain a functioning statewide energy grid. These reductions are mandated at the state level by ERCOT. Areas near critical infrastructure – hospitals, public safety, EMS, warming centers, and other critical facilities – are excepted from these mandates and are being kept online. The rest of us are waiting until there is enough energy supply to again meet demand.

    There are growing questions around water supply. Some regional water systems have experienced issues such as boil water notices. Austin Water is currently stable, although some customers are experiencing outages due to frozen water lines. Austin Water is available to turn off water if customers experience a water line break and the property-owner cut-off valve does not work or is unable to be located.
    Further reading: Austin American-Statesman's coverage of Texas' winter storm, power crisis

    How Can Businesses Help?

    If you have energy, only use what you absolutely need and do everything you can to reduce your usage.

    • Reduce lighting to safety needs - turn off exterior and decorative lighting
    • Adjust thermostats to 68 degrees or lower
    • Unplug non-essential equipment

    If you have questions please let us know – we are meeting routinely and will try to address your concerns.

    Where Can I Go Get Information?