• Title

  • Manager, Community Outreach

    Capital Metro
    Job Description
    The Manager of Community Outreach reports directly to the EVP, Chief Experience and Engagement Officer.  The Community Engagement department’s primary goal is to build community awareness and support of Capital Metro’s services, public transit plans and regional multimodal transportation issues. This position is responsible for the direction, development and implementation of one-to-one and one-to-many outreach with members the community.  This position will lead projects and staff with the purpose of informing the public of current service, changes to service, new products or services, and other company initiatives. This role will collect input from the community to assist in agency decision-making, act as a representative of the agency with key community groups and develop messages and materials to educate and promote of Capital Metro services. Each member of the Community Engagement team is an ambassador for transit, raising awareness and participation of public transportation and inspiring others to multiply the mission. 

    •Bachelor’s degree in Business, Communications, Public Relations or related field. Related experience may substitute for educational requirements on a year for year basis up to four (4) years.
    •Five (5) years of progressively responsible experience in business and community relations or communications, including developing, conducting and implementing aggressive public awareness campaigns.
    •Three (3) years supervising staff in a highly visible community outreach or public information position where production and dissemination, marketing and business administration activities are prevalent. 
    •Direct experience presenting to public groups and governing boards.
    •Experience using Microsoft Office Applications, database, and other software.


    Capital Metro is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state or local laws. Capital Metro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.

    SALARY RANGE - 79,966.00 - 99,958.00 - ANNUALLY
    Contact Information