• Title

  • Continuity of Care Navigator

    Integral Care
    Job Description

    Job Number: 20-326-6946

    Why join us: Integral Care helps people build health and well-being so everyone has the foundation to reach their full potential.  By joining our team, you'll find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

    Employee Benefits:

    • Health/Dental/Vision insurance
    • Life and Disability Insurance
    • Employee Assistance Program (EAP)
    • Generous vacation/sick leave
    • 403(b) and 401(a) retirement account
    • And much more!

    Job Summary: Continuity of Care Navigators are currently providing telehealth and telephone based services to clients due to the COVID-19 pandemic.  Navigators perform moderately complex coordination work, provide preliminary assessment of a client's presenting psychiatric and/or co-occurring disorder(s), develop a plan to provide linkage to services sought or needed by the client, and to coordinate appropriate services to facilitate each client's success in achieving and maintaining the maximum possible level of independent functioning.  This position is community-based and provides short term services to both with both adolescent and adult clients admitted to/discharged from the local network private psychiatric hospitals in Travis County. The services provided will focus on linkage to resources and aftercare, decreasing re hospitalization and ensuring that contractual obligations pertaining to continuity of care are being met.

    This position serves individuals diagnosed with severe mental illnesses who may also have co-occurring substance use disorders and/or chronic health conditions utilizing a recovery based and trauma-informed perspective.  The services that Continuity of Care Navigators provide require frequent coordination with external and internal providers is necessary to support individuals in achieving independent functioning. Continuity of Care Navigators provide coordination and discharge planning to assure that the individual is discharged to the least restrictive environment.  Services may include coordination to assist the client in obtaining or maintaining employment, housing, medical care, dental care, food, clothing, utilities, financial assistance, transportation, legal assistance, or any other basic human need.

    Although staff members in this position are not typically LPHAs, staff members in this position are working under the supervision of a LPHA who provides ongoing evaluation and oversight of all assessments, crisis intervention, caseloads and client coordination. This position may have additional duties associated with providing bilingual communication services and requires the completion of a language competency test.  This position requires work availability for holidays and weekends on a rotational basis.

    Education:

    Required: Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field.

    Preferred: Master's degree

    License: 

    Required:

    • Current and valid Texas driver's license and a clean driving record. 
    • Center certification (QHMP-CS) to perform psychosocial rehabilitative skills training and case management.

    Experience: 

    Preferred: Bilingual (Spanish/English) 

    Hours:  Monday-Friday, 8:00am-5:00pm with rotating weekends/holidays.

    Salary:  Starting Qualified Mental Health Professional (QMHP) salary is at $38,479-$40,739 based on education, but internal applicants are subject to Integral Care's QMHP career ladder. 

    Integral Care strives to maintain a diverse workforce. We encourage all to apply, including those who have knowledge and/or experience working with underserved populations, including Asian and Pacific Islander, Black/African American, Hispanic/Latino, and LGBTQA communities.

    For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages:  Spanish, Chinese, Vietnamese, Korean, or Burmese.

    Contact Information